Integrity’s web developers worked as a middle team with America’s Farmers offshore Salesforce technicians to troubleshoot and support the Salesforce updates while also creating a more enjoyable and functional user experience. Because America’s Farmers nonprofit programs cycle through several phase changes throughout the year, we ensured that this Salesforce integration was both agile and user-friendly.
Our technical approach included the following tactics:
- Mapped data flows
- Audited the code base
- Reverse-engineered Salesforce calls