post

CEO & Founder

John Simanowitz

Integrity is often asked to build new brands or sometimes reinvent existing ones. The initial request is typically “we need a new logo, updated colors, corresponding business systems and comprehensive brand guidelines for employee use.”
While those are useful representations of the brand, they are NOT the brand itself.
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The customer’s interaction with your product IS your brand.
If this experience is not simple, focused, delightful and streamlined, then all other efforts are in vain.
We live in a time of unprecedented consumer power. Those we serve (and hope to serve) have extremely high expectations and a never-ending array of alternative choices. If you hope to catch customer’s attention and retain loyalty, look to your brand – the product experience.

Your Product Is Your Brand

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